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For Custom Inquiries, please visit our CUTSOM DESIGN section below! For Custom Inquiries, please visit our CUTSOM DESIGN section below!

About Custom

With your deposit you secure
- Your placement in my order-priority list.
- Allows me to send you custom-CAD rendering images for your project, if applicable.
- Present specific Diamond/Gemstones to you. This includes sending you videos and photos of your custom Diamond/Gemstone options. 
Not sure if you're ready to go ahead with your deposit? 
DM me on IG @Gems_byGemma or reach out via email info@GemmaWattsFineJewelry.com
Natural blue Sapphire, and Moissanite 14k graduation ring
Custom design it usually preferred by our clients for engagement rings, sentimental pieces and higher value items. 
All custom pieces are made here in North America
by highly skilled master jewellers with years of experience and training.
Take a look at our Loose Stones section for in-stock gems ready for their new homes!
GWFJ values ethical and social responsibility.  
 
INITIAL CONSULT
This step can happen in a variety of settings and there is no cost to you! We can communicate via text, email, instagram, over the phone, or in person! During this step we will work on narrowing down style and budget. Specifically diamond/gemstone size and quality. I will guide you through the process of choosing what diamond and gemstone specifications suit your needs, and help educate you on quality and the diamond market!
This is were we can chat about size, quality, price, etc, of the diamonds and/ or gemstones you want to include!
After this step, once i've received a deposit, I will start getting photos and prices for you on specific diamonds/gemstones.
This deposit is non-refundable, but can be transferred to any purchase you make from GWFJ and has no expiration (exceptions apply, at my digression). 
 
Selection of Diamond shapes for clients to view in person. 
 
 
DESIGN MEETING
I prefer to do this step in person, but if that isn't possible for you thats not a problem! I am always happy to work around your needs. Especially since I deal with many international clients, in person meetings are usually not possible.
Phone, instant messaging, video chat, etc are all possible options for meetings. 
During this meeting, you will be presented with specific diamonds/gemstones I have personally selected just for you based on discussions we've had previously. 
 This can sometimes take a few rounds, as the centre gemstone is the most important aspect of the design. Sometimes we go through multiple options before finding the perfect one.
Once I have your approval on the diamond/gemstones we can move onto finalizing the design!
If you wish to pay in full at this time, you're more than welcome to! Your final piece cannot be delivered to you until full payment is received, so speedy transactions help keep your experience moving as quickly as possible. 
 
 
Choosing diamonds with my client. 
 
FINALIZING THE DESIGN
Now that we have your diamond/gemstone selected we can finalize the design. This is when you will be presented with all the options based off the ideas we came up with during the previous consults.
Once this step is complete, we move onto the exciting parts!
 
 
Custom Engagement Ring with 1.05ct Emerald Cut Diamond
GIA 1.01ct F SI1 Emerald Diamond in a 14k pavé cathedral solitaire by GWFJ.
 
YOUR MASTERPIECE COMES TO LIFE
The diamond/gemstone and design head off to my goldsmith. Depending on the type of project, we will receive CAD renderings which are computerized images representing what your final piece will look like when completed. Your specific diamond/gemstones included.
Renderings are available for all projects, additional charges may apply.
Once I have your approval, the goldsmith makes your ring and depending on the time of year this typically takes between 8-12 weeks!
All finished GWFJ pieces can have an Appraisal Certificate from a professional 3rd party to confirm value and for your insurance purposes. This is an additional $100USD, and is conducted by a trusted colleague. Please add 1-2 weeks to your timeline for an appraisal certificate. 
If you purchased a certified diamond/gemstone your final piece will also come with the original paperwork and official certificate.
 
 
GIA .80ct D SI1 Oval 14k engagement ring in a pavé cathedral setting by GWFJ
 
DELIVERY
Yay! Your piece is finished!
Before delivery to you, I require the full balance of the piece to be paid off. Once that is done I supply free local (Okanagan region) or FedEx express shipping for delivery so the piece is in your hands ASAP!
Please be mindful, if you are located outside of Canada. Your purchase may be subject to duties that are your responsibility. Orders can be shipped from the US by request.  
CAD rendering for GWFJ Heriloom redesign
CAD rendering for GWFJ custom, using clients Heirloom Sapphires and Diamonds.